Directory of Emergency Helplines & Utility Services in Pakistan

Emergencies can strike at any moment, and during a crisis, every second counts. Having the correct and authentic emergency contact numbers saved on your phone can save lives, prevent disasters, and resolve daily civic issues efficiently.

Rescue Ambulance 1122 Emergency
Police Helpline 15 Security
Women Helpline 1043 Protection
Edhi Ambulance 115 Foundation
Fire Fighting 16 Fire Dept
Motorway Help 130 Highway
Traffic Updates 1915 Traffic Police
Bomb Disposal 042-99212111 Security
CTD Helpline 0800-111-11 Anti-Terrorism
Lahore Waste 1139 Sanitation
WASA Complaint 1334 Water Supply
LDA Authority 111-111-532 City Dev
Parking Company 0800-10001 Parking
FIA Cyber Crime 1991 Cyber Crime
Child Helpline 1121 Protection
NADRA Support 7000 Identity
Railway Inquiry 117 Transport
Anti-Corruption 1162 Corruption
Anti-Drug Help 1415 Health
Electricity Bill Check Now Utility Services
Sui Gas Bill Check Now Utility Services

Whether you are looking for medical assistance, reporting a crime, lodging a complaint about city sanitation, or simply want to check your electricity bill, this comprehensive digital directory provides all the 100% verified and active helplines for citizens of Lahore and across Pakistan.

🚨 1. Life-Saving & Medical Emergencies

When human life or property is in immediate danger, these are the primary numbers you need to dial:

  • Rescue Ambulance (1122): The most reliable emergency and rescue service in Punjab. Dial 1122 for medical emergencies, road accidents, or building collapses.
  • Police Helpline (15): For immediate police assistance, reporting a crime in progress, or security threats, Capital City Police is just a call away.
  • Edhi Ambulance (115): Pakistan’s largest private ambulance network, available 24/7 for patient transport and emergency medical services.
  • Fire Brigade (16): Report fire emergencies instantly to the centralized fire department to prevent loss of life and property.

🛡️ 2. Women, Child & Citizen Protection

The government has established dedicated helplines to protect vulnerable groups and ensure citizen rights:

  • Women Safety Helpline (1043): A dedicated, confidential helpline for women to report harassment, domestic violence, or seek immediate safety assistance.
  • Child Protection Helpline (1121): Report child abuse, missing children, or child labor to the Child Protection & Welfare Bureau.
  • FIA Cyber Crime (1991): Facing online harassment, financial fraud, or hacking? Report it directly to the Federal Investigation Agency (FIA).
  • Anti-Corruption Helpline (1162): Play your part in making the country corruption-free by reporting bribery and official misconduct.
  • Anti-Drug / ANF Helpline (1415): Report drug peddling or seek rehabilitation guidance confidentially.

🚦 3. Security, Travel & Traffic Helplines

Ensure a safe commute and report serious threats through these specialized portals:

  • Motorway Police (130): For help regarding vehicle breakdowns, accidents, or safe travel updates on National Highways and Motorways.
  • City Traffic Police (1915): Get traffic updates, report severe traffic jams, or seek help regarding road awareness in Lahore.
  • Railway Inquiry (117): Check train timings, delays, and ticket information across Pakistan.
  • Counter Terrorism Dept – CTD (0800-111-11): Report suspicious activities, unattended baggage, or terrorism-related threats anonymously.
  • Bomb Disposal Squad (042-99212111): In case you spot a suspicious explosive device, immediately contact the specialized unit.

🏙️ 4. Lahore City Management & Civic Complaints

For the residents of Lahore, the city administration has set up dedicated Unified Access Numbers (UAN) to resolve daily civic issues:

  • LWMC (1139): Contact the Lahore Waste Management Company for garbage pickup, street cleaning, or reporting illegal dumping.
  • WASA Complaint (1334): Facing water shortages, contaminated water, or broken sewerage lines? WASA’s central complaint center operates 24/7.
  • LDA Authority (111-111-532): For complaints and inquiries regarding the Lahore Development Authority, housing schemes, and infrastructure.
  • Lahore Parking Company (0800-10001): Report illegal parking fees, overcharging, or issues at public parking stands.

💳 5. Identity & Daily Utilities

Manage your daily administrative tasks without visiting offices:

  • NADRA Support (7000): Verify your CNIC, check application status, and get details regarding ID cards directly from NADRA.
  • Online Utility Bills: No need to wait for paper bills. Use our portal to instantly check your Electricity Bills (LESCO/WAPDA) and Sui Gas Bills (SNGPL) online.

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